Complexity and Simplicity in Doctor–Patient Email Consultations
نویسندگان
چکیده
Abstract NEW TECHNOLOGIES HAVE FACILITATED DOCTOR–PATIENT EMAIL CONSULTATIONS (E-CONSULTATIONS). GUIDELINES FOR E-CONSULTATION USE IN DENMARK STATE THAT THEY SHOULD BE USED SIMPLE, CONCRETE AND NON-URGENT QUERIES; HOWEVER, A SMALL-SCALE DANISH STUDY SUGGESTED DOCTORS ENCOUNTER E-CONSULTATIONS DO NOT MATCH THE GUIDELINES. PURPOSE OF THIS ARTICLE IS TO EXPLORE WHETHER REFLECT RECOMMENDATIONS SHORT, WELL DEFINED, IF NOT, WHAT FORMS COMPLEXITY ARE EVIDENT. WE INDUCTIVELY ANALYSED 1,671 FROM 38 PATIENTS AGED 21–91 YEARS COMMUNICATING WITH 28 DOCTORS, 6 NURSES, 1 MEDICAL STUDENT 8 SECRETARIES. RESULTS SHOWED BOTH QUANTITATIVE TERMS NUMBER INTERACTION TURNS, COMMUNICATIVE PARTICIPANTS, QUESTIONS ASKED, QUALITATIVE RELATING PATIENTS’ PSYCHOSOCIAL CONTEXTS GPS’ BIOMEDICAL DISEASE PERSPECTIVE. THUS, DESPITE EXISTING LEANNESS ASSOCIATED MEDIUM, MULTIPLE WERE MISMATCH HIGHLIGHTS NEED THEORETICAL DEVELOPMENT AS VALUE RE-EXAMINING POLICIES REGARDING EXPECTATIONS USE.
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ژورنال
عنوان ژورنال: Conjunctions
سال: 2021
ISSN: ['2246-3755']
DOI: https://doi.org/10.7146/tjcp.v8i1.123039